The Challenge - Declining Foot Traffic and Boring Customer Experience
The client, a mid-sized fashion and accessories store located in a busy shopping mall, was facing a common problem: fewer people were walking in, and those who did rarely stayed long.
Despite frequent promotions, the store struggled to compete with nearby coffee shops and tech boutiques that offered more interactive experiences. The owner realized it wasn't about prices - it was about atmosphere.
"People want to feel something fun when they shop. We needed something that made people stop and smile," said the store owner.
That's when they decided to try something new - a mini claw machine.
The Solution - Installing a Mini Claw Machine from XiYu Amusement
Choosing the Right Supplier
After researching several Chinese suppliers online, the owner reached out to multiple manufacturers. Many offered low prices, but few could guarantee machine stability, visual appeal, or fast customization.
XiYu Amusement stood out immediately. With over 10 years of experience in arcade game manufacturing, a dedicated R&D team, and global export certification (CE, RoHS), XiYu provided what others couldn't - factory-direct quality, flexible customization, and reliable after-sales support.
"We chose XiYu Amusement because they weren't just selling machines - they understood how to attract players," said the client.
Customization that Fits the Brand
The XiYu team customized the machine to perfectly match the store's aesthetic - soft pastel colors, LED light borders, and the shop's logo on the side panel. Even the music and claw sensitivity were adjusted to create a smooth, enjoyable experience.
It wasn't just a vending machine; it became a playful centerpiece that drew attention from passersby, especially families and younger customers.
The Results - 2X Foot Traffic and a Happier Customer Base
Within just three weeks, the store noticed a dramatic change.
Foot traffic doubled compared to the previous month.
Dwell time increased by 40%, with customers staying to play or watch others.
Repeat visits rose by 25%, especially among families and groups of friends.
The claw machine didn't just entertain - it transformed the store's atmosphere. Customers shared videos on social media, tagging the shop and creating free exposure. The machine paid for itself within the first month through increased sales and game revenue.
Why XiYu Amusement Machines Deliver Real Business Results
XiYu Amusement's machines aren't just built for fun - they're built for business.
Compact Design, Big Impact
Our mini claw machines are designed to fit small retail spaces, cafés, or kiosks. Even with a footprint under one square meter, they generate high visibility and traffic thanks to bright LED lights, colorful prizes, and adjustable sound effects.
Durable Build & Low Maintenance
Each unit is made from high-quality steel structure and A-grade acrylic panels, ensuring long lifespan and easy maintenance. Internal components undergo 100% functional testing before shipping - no guesswork, no breakdown surprises.
Fast Delivery & Professional Service
With our in-house production lines and experienced export team, XiYu ensures quick turnaround times - typically 7–15 working days. We offer 1-year warranty and lifetime technical support, with spare parts always available.
The Power of Experience - Why More Retailers Are Adding Claw Machines
Today's customers value experiences over transactions. A simple, interactive machine can:
Turn passive shoppers into active participants
Encourage social sharing (free marketing!)
Increase brand positivity and retention
XiYu Amusement's clients across 30+ countries - from shopping malls to bubble tea chains - are reporting the same trend: mini claw machines drive engagement and repeat business.
About XiYu Amusement
Founded over a decade ago, XiYu Amusement is one of China's leading manufacturers of claw machines, arcade games, and amusement equipment.
Our products are exported worldwide, trusted by retail brands, distributors, and mall operators. With strict quality, c, acustomer-firs.
Final Thoughts
This case proves that innovation doesn't always require a huge budget, sometimes just a small investment.
By choosing XiYu Amusement, retailers not only get a reliable claw machine, but a strategic strategy.
